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Maintenance
In the event of a power failure you need to be able to depend on your emergency power generator! Scheduled annual maintenance of your emergency power system will help to ensure that the emergency power generator and the automatic mains/emergency power switching panel are kept in the best possible condition.
Genpower offers TotalCare
A maintenance scheme under which we take care of the annual preventive maintenance, both mechanical and electrical, of your emergency power system in order to ensure maximum reliability. If the preventive maintenance reveals any defect or problem, we will replace or repair the faulty component. Should a malfunction occur in spite of our high maintenance standards, Genpower offers a 24/7 service guarantee. Our own maintenance and repair experts are ready to respond to your call, day or night, should you find yourself with a malfunction on your hands. In addition, our extensive fleet of 300 generators, with output power ranging from 20 kVA to 2000 kVA, is at your disposal in the event of an emergency, ready for deployment in a minimum of time.
Preventive and corrective maintenance
Preventive maintenance
A Genpower service engineer will check the operation of the emergency power generator once a year, and will fill out a service report listing the work carried out. The report can be used to list recommendations to improve the running conditions of the generator.
Our preventive maintenance work includes the following:
- checking the diesel drive unit
- checking and replacing various filters
- replacing lubricants
- checking the cooling system and battery fluids
- checking the mechanical condition of the system, including all fastenings
- checking for leaks
- performing a test run and checking various temperatures and pressures
Corrective maintenance
Genpower will replace faulty or degraded parts with new, repaired or refurbished parts.
Corrective maintenance includes:
- replacing parts
- replacing battery/battery charger
- troubleshooting
- repairing/overhauling generator
- repairing/overhauling drive unit
- analysing fuel
Are you interested in or have questions about our maintenance contracts for your emergency power unit? Feel free to contact one of our specialists for all information and advice.
Genpower, gives you energy!
What do customers say about Genpower?
"With Genpower we have a very reliable supplier that can be reached by us in emergency situations at night and during the weekend"
“We are very satisfied with Genpower. When I have a question, they always think along with me. And sometimes we come up with a completely different, but better, solution!”
"We love short lines, unconditional service and a no-nonsense mentality. Our choice for Genpower is therefore not surprising"
“Genpower's service is super! If I call at 2 am I can get a generator at 4 am. I also think the generators are really economical. ”
“We have been working with Genpower from the start and have built up a very good relationship. We know everyone by name and that works very smoothly. ”
"I am always happy with Genpower. They are always ready. If I would call them now, an aggregate would be on my doorstep tomorrow. And if there is a problem, it will be resolved within 5 minutes."
“Korte lijnen, goede service en uiteraard ook een juiste prijs-kwaliteit verhouding. Daarnaast spreken we dezelfde taal. We zitten beiden kort op het werk!”
"Korte lijnen, een open structuur, goed overleg, duidelijke communicatie en snel leveren. Ze denken goed mee en vragen ook door als mijn vraag of behoefte niet helemaal duidelijk is".
“Als er calamiteiten zijn met de stroomvoorziening bij onze relaties, worden we door Genpower altijd accuraat geholpen met betrouwbaar materiaal.”
“Genpower is een partner die altijd snel reageert en ook flexibel en betrouwbaar is."
